that there always is the risk of cancellation or delaying of the journey
here to read informative report
Parking: In front of "Zi' Anna's" restaurant there is
a large fee payment parking area.
o Doing the check-in: It is contextual to
the purchase of tickets and must take place within 30 minutes from departure time.
Ticket office is in front of hydrofoils' embarking area ("banchina azzurra").
Keep on hand an identity document and show it to the counter personnel of ticket
Attention: if the person who collects the ticket/s
is not the owner of the credit card used for the online/phone purchase, it will
be required to show a valid authorisation proxy signed by the owner of the credit
card and a copy of an identity document of the latter.
If you have
luggage, a dog, a bike: look up luggage's fares. Board personnel is not strict
about measures, but is inflexible as far as the number of declared baggage is
concerned. Remember that baggage verification takes place at check point.
Going on board: Show your ticket and those of the baggage to the board personnel
and you will be admitted into the hydrofoil.
If the Hydrofoil does not
leave: If the hydrofoil does not leave due to the captain's decision - either
waved sea or technical problems - you may ask for a refund filling in the schedule
downloadable at this website or available at ticket office. Refunds will be effected
after having shown unused tickets. We excuse for any possible delay in refunds'
procedures, due to concentrated working activity.
If the hydrofoil has
already left: If you miss the Hydrofoil's depart, no form of refund will be
provided. If you have some doubts you may consult the travel regulation.